Was there with my autistic son this past Tuesday. I don't know why there were any bad reviews, we had the greatest time. It was worth the drive from Lake George. The staff was pleasant and very kind to my son, he sometimes needed a little extra help getting on the rides and they great with him. I saw a couple of reviews that complained about the food. This is an amusement park, not a five star restaurant. That being said, the food was above par for an amusement park. Next year we may stay in Old Forge just for the park.
Update from three years ago: still five stars even on a crowded day.