My wife and I decided to give this a try for a date night. It was a lot of fun, challenging at times, and the staff were very helpful and friendly.
I'm not huge on heights, but this didn't bother me at all, probably because it's a very safe environment. With lots of different course options too, you can pick how high (and difficult) you want to go.
It looks like it has some great places for younger kids to try their hand at it too, so we'll definitely be back!